Faq
Order & Shipping
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping may take 7-15 business days depending on destination.
Do you offer express shipping?
Yes, we offer expedited shipping options at checkout. Express shipping usually delivers within 1-3 business days for domestic orders.
Can I track my order?
Yes, once your order ships, you'll receive a tracking number via email that you can use to monitor your package's progress.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy for most items. Products must be in original condition with all packaging and accessories. Please contact our support team at [email protected] to initiate a return.
Do your products come with warranty?
Most electronics come with a 1-year manufacturer's warranty. Specific warranty terms vary by product and brand - please check individual product pages for details.
Product Information
Are your headphones compatible with all devices?
Our headphones support standard 3.5mm jack and Bluetooth connectivity. Wireless models are compatible with most Bluetooth-enabled devices. Check product specifications for detailed compatibility information.
What's the difference between mechanical and membrane keyboards?
Mechanical keyboards use individual switches for each key, offering better tactile feedback and durability. Membrane keyboards use pressure pads under a rubber membrane, typically quieter and more affordable.
How do I choose the right projector?
Consider your room size, desired screen size, brightness needs (measured in lumens), and resolution requirements. Our product specialists can help - email [email protected] with your specific needs.
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay.
Is my payment information secure?
Yes, we use industry-standard SSL encryption for all transactions. We never store your full payment details on our servers.
Technical Support
Where can I find product manuals?
Most product manuals are available for download on the respective product pages. If you can't find what you need, contact [email protected].
How do I pair my smartwatch with my phone?
Pairing methods vary by model. Generally, you'll need to enable Bluetooth on your phone, install the manufacturer's companion app, and follow the in-app instructions. Check the product manual for specific steps.