Terms of service
1. General Terms
By accessing and using CircuitSerenade.com ("Website"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and purchasers of our products including headphones & earphones, projectors & screens, mouse & mousepads, keyboard & keycaps, and smartwatch & accessories.
We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of the modified terms.
2. Order Acceptance and Pricing
All orders are subject to product availability. We reserve the right to refuse or cancel any order for any reason including errors in product description or pricing.
Prices are subject to change without notice. CircuitSerenade is not responsible for typographical errors regarding price or product information.
3. Shipping and Delivery
Shipping times are estimates only. CircuitSerenade is not liable for any delays caused by shipping carriers or unforeseen circumstances.
Risk of loss passes to you upon delivery of products to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
4. Return and Refund Policy
Returns are accepted within 30 days of delivery for unused products in original packaging. Customers are responsible for return shipping costs unless the return is due to our error.
Refunds will be processed within 14 business days after we receive and inspect the returned item. Original shipping fees are non-refundable.
For defective products, please contact [email protected] within 7 days of receipt to arrange replacement or repair.
5. Intellectual Property
All content on this Website including text, graphics, logos, and product designs are the property of CircuitSerenade and protected by international copyright laws.
Unauthorized use of any content may violate copyright, trademark, and other laws. No content may be reproduced without our express written permission.
6. Limitation of Liability
CircuitSerenade shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
Our total liability for any claim related to these terms or your use of the Website shall not exceed the amount you paid for the product in question.
7. Dispute Resolution
Any disputes shall be resolved through good faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce.
The arbitration shall take place in Singapore and be conducted in English. The arbitrator's decision shall be final and binding.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law provisions.
9. Contact Information
For any questions regarding these Terms of Service, please contact us at [email protected].