Privacy policy

Data Collection

CircuitSerenade collects information to provide better services to all our customers. The types of personal information we collect include:

  • Contact details (name, email address, shipping/billing address)
  • Payment information (processed securely through our payment partners)
  • Device and usage information (IP address, browser type, purchase history)
  • Cookies and similar technologies to enhance your shopping experience

Use of Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support
  • Improving our products and services
  • Sending transactional communications (order confirmations, shipping updates)
  • Preventing fraud and ensuring website security

Data Sharing

CircuitSerenade does not sell your personal information. We may share data with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver your orders
  • Service providers who assist with business operations (under strict confidentiality agreements)
  • When required by law or to protect our legal rights

Data Protection

We implement appropriate security measures including:

  • SSL encryption for all data transmissions
  • Regular security audits
  • Limited access to personal data on a need-to-know basis
  • Secure storage systems with access controls

Your Rights

Under GDPR, CCPA and other privacy laws, you may have rights to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Enable shopping cart functionality

You can manage cookie preferences through your browser settings.

International Data Transfers

As an international business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through appropriate safeguards.

Children's Privacy

We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

Policy Changes

We may update this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For any privacy-related inquiries, please email [email protected].